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Terms & Conditions

Terms & Conditions


You must acknowledge that by requesting any of our Products or Services, You are bound by these Terms of Supply. On the other hand if you don’t consent to these terms and conditions, please refrain from using our site.We unequivocally recommended that you should get counsel your general expert or an expert medicinal counselor if you are not sure how this information or the Products will influence your wellbeing. You can also consult them if you feel any evil impacts from utilizing the Products.Because of the unpredictable sicknesses as well as medicines it very difficult and impossible for us to give you any guarantee and assurance of any result of any proposed treatment or potentially guidance given.In We don’t give recommend to anybody less than 18 years of age. On the other hand patient doesn’t complete online consultation, we are unable to give him any medications through our online pharmacy store.

When you utilize one of services given by us through the Website, including, rules, strategies, terms, and conditions appropriate to such services.  They will be esteemed to be joined into this Terms of Use and will be considered as a vital part of this Terms of Use. Our online pharmacy has the right to change, adjust, include or expel segments of these Terms of Use, whenever it requires without informing anyone. Now as a user it is your duty to survey these Terms and conditions intermittently for updates/changes. Your proceeded the Website by following the posting show that you acknowledge and consent to the updates of our terms and conditions.

Terms & Conditions For Membership

Use of the website is available and working for those  persons who can form legally binding contracts under Pakistan Contract Act, 1872.

Electronic Communications 

Terms & Conditions

Laws necessitate that a portion of the data or communication we send to you to be recorded as a hard copy in form of writing. By utilizing our Site, You acknowledge that information and data with us will be the most part of electronic. For authoritative purposes, you consent to this electronic methods for correspondence and you recognize that all agreements, notification, data and different interchanges that we furnish to you electronically follow any lawful necessity that such correspondences be recorded as a hard copy. It does not influence your legitimate rights. In this way you become agree and understand that You are communicating with Us through electronic records.


In  buyers can get free membership. For browsing and buying on this webdite PPP does not charge to users but the it shows the fee of all products that we deliver on your doorstep. As the owner of the website ppp has a right to change the Fee policy from time to time. These changes shall be published on the website immediately after they are posted on website. All the fee detail is mention in PKR.

Copyright & Trademark is not allow any trademark or service mark license in connection with the materials contained on this Site.  Copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are must owned by or licensed  Pharmacy Ltd.  It does not authorize anyone to use any name, logo or mark in any manner. is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. In addition to this if you decide to link to any such third party websites, you do so entirely at your own risk.

 Our Commitment 

Our clinicians commits to you

Professional responsibility

Our professional clinicians and pharmacists has shown the responsibility for each patient who uses the services to the same extent meeting a patient face to face.


In order to provide a professional and transparent services to the patient ppp  complies with General Medical Council Guidelines on remote prescribing, essential standards of quality and safety as interpreted by Pakistan healthcare inspectorate, the Care Quality Commission, and clinical best practice in Pakistan

Provide identification provides volunteer their name and General Medical Council professional registration number when they prescribing medicines and communicating with patients.

Prescribe in the best interest of the patient

We provide and prescribe the medicines according to the interest of the patients.


To take all reasonable steps to protect and customers patients personal information as described in consultation and for booking an order

Your commitments With Us

Being a customers, you commit with us the following terms and condition:

 Accuracy In information

You must answer all questions truthfully and fully.

Registration Limitation

Register yourself no more than once.

Don’t register for someone other

As customer you should not register or complete questionnaires on behalf of anyone other than yourself.

Comply Instructions

To read carefully, each message uploaded into your secure online customer record before taking any medicines that our clinicians have prescribed and to comply with any instructions given for each medicine. In the event that you are uncertain as to how to use a testing kit or take any medicine we have provided to you, you will contact us and not to use the kit or medicine until you have sufficient information from us and understand the correct instructions.

Decisions to Choose Us

you must need to accept the terms and conditions when our clinicians determines that it is not in your best interests to receive the requested medicine without the benefit of a face-to-face consultation.

Notify your GP

Our pharmacists will constantly offer to inform your GP of any meds that we have endorsed, On the other hand if you delay to take up our idea to contact your GP, it is your duty to cope with your GP. On the off chance that you choose not to inform your GP, it is significant that you record all the prescribed medicines that we have recommended. In any case, it would be ideal if you note that in a crisis circumstance, we may need to contact a medicinal services proficient, social administrations or the crisis administrations without your assent, even where you have declined any of our ideas to contact your GP.

 Protect medicines

You must ensure us that no-one else than your has access to any medicines that we make available to you.

Expiry date

You must keep in mind that any medicines prescribed in advance of need are not used beyond their expiry date.

Notify side-effects

Inform the via your online patient record if you experience any side-effects from any medicines. After that we make available to you or if you think that any medicine we made available to you has not been effective.

As a customer you shall not attempt to gain unauthorized access to any portion or feature of our Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means.  You are also not allow to interfering with any other person’s use or enjoyment or breaching of any applicable laws.

Product Images and Description

Images of the products that you see on our website is for the illustration purposes. We try our best to present it as it is natural but in actual the products may in term of color, reflection and appearance. We provides the product images, description and categories for the purpose of your information and convenience without any expressed or implied warranties and liability of our pharmacy. Because some time the image quality and colors of the product on the website shall depend on your monitor, we cannot guarantee that your monitor’s display of any colors will be accurate.

Disclaimer of Warranties and Liability

All the materials on this website is provided on “as is” and as available” basis with any representation and endorsement. These products are presented without anywarranty,satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The onlie pharmacy website is constantly available at all.

Information in this website is complete, true, accurate and non-misleading.

Excluded Services

Services of pharmacy that is  provided by the do not include the provision of computer because it does not require any  equipment to access the website. This online pharmacy website require only Internet connection and appropriate telecommunication links. It shall not be liable for any telephone or other costs that you may incur.


Prices that is mentioned on the website at the time of order of a customer will be remain the prices charged on the date of the delivery. So, in case of  the prices  whather higher or lower on the date of delivery will not be collected or refunded as the case may be at the time of the delivery of the order. may have some promotional offers for its customers for the running of its some products but this promotions can be availed till the stock of the promotional product lasts.


Curently in just cash payment method is working but within a few days we’ll renew the new methods as given below.

 For International Cards:

  • The Front pic of the card (used for transaction) is required through email.
  • Identification proof is required i.e. CNIC, Passport copy or international driving license copy of the card holder is mandatory and is to be sent to sales through email.
  • Order should be in the card holder’s name to be processed i.e. just the billing information.
  • Warning:  No order will be allowed to be processes, untile the above provided information is receied at out help centre

For Local Cards:

  • No need of CNIC copy or identification proof for any order amounting below Rs. 20,000/-
  • If the order amount is equal to Rs. 20,000 or more, a CNIC copy is mandatory.

For MIGS (Online Payments) Reversal:

  • 7 to 10 working days are required to process the customer request.

Please Note: Due to any suspicious activity, if found by the finance department or any of their respective team member, we reserve the right to cancel the customer order, and will inform the customer accordingly.

*Any store credit done in a customer account, will not be getting any reward points in the form of Cash Back at any point.


Will not be posted or delivered orders on Bank Holidays. Our online Pharmacy website will only deliver to the to the address you give us. So ,you must be  responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. At the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. In soem cases, if you are not at home or unavailable when the order reach or If you want any changes in the delivery than you can schedule a re-delivery for you at an additional cost on the main entrance of the delivery address.

Buyer’s arrangement with Issuing Bank:

In all Valid Credit / Debit Card and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company. In addition to this all online bank transfers from valid bank accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. These online bank transfers on payment facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

Intellectual Property Rights

In this online pharmacy website all designs, text, graphics, their selection and arrangement are the copyright. It gives the permission to users to electronically copy or print portions of this site for their own personal and non-commercial use. Other kind of uses the materials on this site without  prior written consent is strictly prohibited. Furthermore, all the brand names, product, service names, titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. So, no permission is given by to anyone for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights. Inshort understans all the terms and conditions of the website.

Contact Us

If you have any question please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website at info pharmacyplus.pK and contact us at 0300-2935588

La Farmacia Info

The detail info of the

Address: Al-shafa Pharmacy Shaeed RoadMian Channun 58000
Phone: 0300-2935588
Time: 24/7

Returns Policy

In our shopping website we have a no questions returns policy for customers which means you can return any product that is not according  to your satisfaction to our Delivery Associate at the time of delivery. Don’t worry you will get a full refund for the products where you have paid for on our website. It will be credited to same credit / debit card or bank account which was used to pay for those products but it takes between 10-15 working days for the credits to reflect in your account. On the other hand for cash on delivery orders you will be required to only pay the balance for the products you have accepted.

Advertising and Sponsorship

In our online pharmacy website advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the website complies with relevant laws and codes. On the other habd we will not be responsible for any error or inaccuracy in advertising and sponsorship material.


By applicable law, when you access the website, you agree to defend, indemnify and hold harmless the its affiliates, officers, directors, employees, and agents, from against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses that arising from:

(i) By your use of and access to the Website

(ii) By your actions or inactions or violation of any term of this Agreement;

(iii) By your violation of any third party right,including without limitation any copyright, proprietary, or privacy right.

You must use all these Terms and conditions to use of the Website.

Advice For Customers

  1. Flat discounts applied on all items except mobile scratch cards, bundles / bundled products.
  2. Discount offer can be availed on items visible and made available on website.
  3. Utilized  the existing store credit and reward by placing an order during the campaign.
  4. Product offer is valid till stock lasts.
  5. You can do one order per customer (via email ID and/or phone number) during the campaign.
  6. management has a right to hold, cancel and / or reject any order without any prior notice and / or justification.
  7. Verification calls shall not be made to customers who have placed an order during the campaign.
  8. During the compaign Pie-in-the-sky and Chop Shop products are not available.
  9. There is no discounts or promotions on pharmaceutical and electionics products.
  10.  Credit shall be no refund or return against the products purchased during the campaign.

Damaged items

After geting the order if your product appear to be damaged or if the delivery appears to be wrong then please contact 0300-2935588  or email us on . After receiving the call and email we will make every effort to replace any damaged products.

Feedback and complaints

We are humble and pleased to welcome your feedback on our service, via email, post or online feedback mechanism e.g. Make a formal complaint about the online service you can email us info  to contact our Pharmacy or call  0300-2935588.

Market Place

However, All Market Place orders will not be entertained after 9 PM for same day or express deliveries.


However the laws of Pakistan shall apply by without restriction. In addition to this you may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions. In this regard if the provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. If you try to breach these Terms and Conditions and website ignores this, we shall be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. In short, customer will be attempted four times for order confirmation through telephonic call. If the attempts are not successful, La_pharmacia customer service team has the right to cancel the respective order.

Enter Agreement

Terms and conditions of Supply and any documents expressly referred to represent the entire agreement between You and Us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between You and Us, whether oral or in writing.